RETURNS & EXCHANGES

All sale items (purchased both in-store and online) are FINAL SALE.
Please note, this includes any items purchased during our 2024 Black Friday sale.

This holiday season, we are offering gift receipts with both in-store and online purchases. Please note, gift receipts are not available for purchases made during Black Friday & Cyber Monday sales.

Eligible Period: 
Items with a gift receipt are eligible for exchange or store credit only from January 2nd–10th 2025.

Eligible Items:
Only items priced at $2,500 or less are eligible.

Condition Requirement: 
All tags must be attached & gift receipt present for items to qualify.

All purchases made in-store are FINAL SALE.

• All bags, jewelry, sale items, and accessories are FINAL SALE. This helps us upload our Authenticity Guarantee
• All purchases made with partial or full store credit amounts are FINAL SALE
• We do not accept order cancellations. 
• We will gladly issue store credit or exchange for returned full-priced clothing and shoes within 15 days of the client receiving the item
• All children’s clothing is FINAL SALE
  

Return Policy:

• The shipping cost will not be refunded, and the return must be mailed back to Mine & Yours at the shipper's own cost. The shipper is responsible for creating their own return labels
• The value of the exchange or store credit will not include the cost of shipping
• Items returned must be in the original packaging with tags attached and in the same condition as when received by the client.

To return a product, please mail the product to:

Mine & Yours
Attn: Returns
418 Davie Street
Vancouver, BC, Canada,
V6B 2G3

• You are responsible for paying the shipping costs for returning the item
• Any duties Mine & Yours incur upon returning items will be deducted from the refund amount
• Mine & Yours is not responsible for lost, damaged, or stolen packages that may occur during the delivery process
• Please contact orders@mineandyours.com for more information about your return or exchange
• All returns are processed once Mine & Yours receives the returned product(s)